Privacy Policy

Toosuns is a creative production agency providing creative direction, film, photography, campaign production, post-production and related services.

Registered entity: Toosuns Creative Production LLC

Registered address: Shams Business Center Al Messaned, Sharjah Media City, Sharjah, United Arab Emirates

Website: toosuns.com

We may collect personal data such as:

• Identity and contact details
• Enquiries, briefs, budgets and project data
• Client, agency, supplier, freelancer and crew data
• Talent releases and related information
• Technical and usage data
• Marketing preferences and cookie choices

We use personal data to:

• Respond to enquiries and provide proposals
• Enter into and manage contractual relationships
• Deliver production services and coordinate projects
• Process invoices and payments
• Improve our website, security and services
• Analyse site usage and performance
• Share approved work in our portfolio
• Comply with legal obligations
• Send marketing communications (where permitted)

We may collect, create and use production footage and photography. We do so with appropriate permissions and releases. Where materials are provided by a client or other rights holder, we follow their instructions and applicable rights.

We may share personal data with:

• Clients, agencies and partners
• Talent, crew, freelancers and suppliers
• Technology providers
• Professional advisers
• Relevant authorities
• Business successors (e.g. in a merger or acquisition)

We do not sell personal data.

We use trusted service providers, including:

• GoDaddy
• Microsoft 365
• Gravity Forms
• Google Tag Manager
• Google Analytics 4
• Google Ads
• Microsoft Clarity
• YouTube
• WhatsApp Business

We use cookies and similar technologies in the following categories:

• Necessary (essential for website functionality)
• Analytics (to understand site usage)
• Advertising (to deliver relevant content)
• Media (to enable video and rich media)

Essential technologies do not require your consent. All other technologies require your consent. You can change your preferences at any time via our Cookie Settings.

Your personal data may be transferred to and processed in countries other than the UAE. Where this happens, we ensure appropriate safeguards are in place in accordance with applicable UAE law.

We retain personal data for as long as necessary, including:

• Unsuccessful enquiries: up to 12 months
• Client-project correspondence: up to seven years after the end of the relationship
• Financial records: as required by UAE law
• Production archives: as per our contracts and applicable rights
• Analytics data: as per the relevant platform settings
• Marketing data: until you withdraw consent or it is no longer required

We apply appropriate technical and organizational measures to protect personal data from unauthorised access, disclosure, alteration or destruction. In the event of a personal data breach, we assess and notify in accordance with applicable UAE law.

You may have the right to request information about your personal data, obtain a copy, correct or delete it, restrict processing, object to direct marketing, request portability (where applicable), and object to certain automated decision-making. We may need to verify your identity and may refuse to verify your identity.

Our website and services are intended for a professional audience and are not directed to children. Where we work on productions involving minors, we obtain parent, guardian or authorised consent as required.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. The revised date will always be shown at the top of this page.